West Kendall Business Association

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Center for
Service Excellence

Increase your bottom line!

The seminars include a Signature Gardens Continental Breakfast beginning at 8:30 a.m. Luncheon, immediately following the seminars, includes a networking session with a featured guest speaker and an opportunity for seminar participants to practice the skills learned in the seminar.

Lunch will end at 1:00pm.

12725 SW 122 Avenue

SEMINARS

“We” Are the Solution
November 20, 2008
9:00 - 11:00 a.m.

Even the best of business relationships face challenging moments from time to time. The ability to successfully deal with a crisis is the mark of true Service Excellence. These moments provide opportunities to strengthen the company customer bond through “partnerships that problem-solve” and result in long lasting ties. 499451

For information, please call 305-237-2161
RSVP by Monday, November 17th, 2008

Price for WKBA members:
Seminar and Lunch - $50.00	How many?
Seminar only - $30.00	How many?

Price for non-members:
Seminar and Lunch - $70.00	How many?
Seminar only - $40.00	How many?

To see other courses being offered by Miami Dade College Kendall Campus, click here